Personal data protection policy
Information on how Andes Sigma SpA collects, uses, stores and protects personal data received through the website.
Version: May 12, 2026.
Andes Sigma SpA is responsible for processing the personal data it receives through this website, especially through contact forms, technical requests, commercial inquiries, pilot requests, partnerships or communications sent by email.
1. Controller and contact channel
Controller: Andes Sigma SpA.
Personal data contact email: contacto@andessigma.com.
Requests related to personal data should indicate the subject: “Personal data”.
2. Personal data we may process
We may process data provided directly by the user, such as name, company, role, email address, phone, country, main mineral, contact reason and message content.
We may also record minimum technical data associated with the operation and security of the site, such as submission date and time, IP address or IP hash, server logs, user agent, form delivery result and anti-spam measures.
3. Purposes of processing
- Respond to technical, commercial or institutional requests.
- Coordinate meetings, technical conversations or preliminary evaluations.
- Analyze feasibility of pilots, field tests, partnerships or collaborations.
- Send information requested by the user about Andes Sigma, its technology, services or pilots.
- Manage the operation, security, traceability and abuse prevention of the website.
- Comply with legal or contractual obligations or requirements from competent authorities when applicable.
4. Processing basis
Processing is mainly based on the authorization given by the user when voluntarily submitting data through the form or email, and on the need to respond to communications, manage requests, protect the site security and keep reasonable records of commercial or technical management.
5. Recipients and processors
Andes Sigma does not sell personal data. Data may be processed by authorized personnel or collaborators of Andes Sigma and by providers needed to operate the site, email, hosting, security, storage, backup or management tools.
6. International transfers
Some technology services used for hosting, email, backup, security or management may operate infrastructure outside Chile. In those cases, Andes Sigma will seek to use providers that offer reasonable security and confidentiality measures.
7. Retention
Contact data and communications will be retained for the time necessary to respond to the request, maintain the technical or commercial relationship, evaluate pilot or collaboration opportunities, and comply with legal or contractual obligations. As a general criterion, commercial or technical inquiries may be retained for up to 36 months from the last interaction, unless a contractual relationship, ongoing negotiation, legal obligation or applicable deletion request exists.
8. Rights of individuals
The data subject may request information about their data, correction of incorrect or incomplete data, deletion when applicable, blocking or objection to the use of their data for commercial communications, and revocation of authorization in applicable cases. Requests should be sent to contacto@andessigma.com, indicating name, email used, specific request and sufficient background to verify identity and locate the information.
9. Security
Andes Sigma applies reasonable technical and organizational security measures, including form validation, anti-spam control, attempt limitation, traceability records, access control to received information and good hosting administration practices.
10. Cookies and analytics
In this version, the site does not require non-essential cookies for browsing or form submission. If analytics, advertising, advanced measurement, third-party embedded video or similar technologies are incorporated in the future, this policy will be updated.
11. Sensitive data and minors
The site is not directed to minors and does not request sensitive data. The user should not send sensitive information, confidential mine-site information, third-party personal data or reserved technical information without sufficient authorization.
12. Changes to this policy
Andes Sigma may update this policy to reflect legal, technical, operational or commercial changes. The current version will be published on this website with its update date.